What is Gartner Research Circle?
Gartner Research Circle is a core group of IT and business leaders invited to voice their opinions on hot topics, key initiatives, and research consumption via online surveys, polls, and research discussions. It provides you the opportunity to make significant contributions to Gartner’s research, giving us feedback and information that contributes to the research we deliver. Participation is by invitation only, and provides you the opportunity to have your voice heard.
Who can join and how do I become a member of Gartner Research Circle?
Gartner Research Circle consists of a select group of IT and business decision makers and membership is by invitation only. To become a member of Gartner Research Circle you will have to complete a registration survey.
What information is required to become a member?
Completing a brief registration survey is the only information required to join the panel. This survey will ask for basic profile information about you and your organization so we can send you research topics that best meet your needs.
How frequently will I be contacted?
The goal of Gartner Research Circle is to give members a regular voice, but not to overburden. Members can expect to be contacted about 1-2 times a month in the form of research invitations (quick-polls, hot topic queries, IT business-related surveys) plus other communications such as sharing survey results and quarterly newsletters.
How do I complete a research survey?
You will be emailed an invitation containing a unique link for each survey. Simply click on that link or cut and paste the URL into a web browser of your choice and complete the survey online.
How long will I have to complete each survey?
You will typically have anywhere from 48 hours to two weeks to complete each survey.
How much time will the research surveys take to complete?
A typical survey takes anywhere between 5 and 15 minutes to complete, depending on the complexity of the survey. An estimated time to complete will be provided within each email invitation so you have an idea of how long it will take.
How will my information and feedback be used?
The information you provide will only be used in aggregate. Your name or company will never be associated with feedback or information you provide. Confidentiality is of utmost important to us.
What types of Research Projects are conducted on Gartner Research Circle?
The main research methodologies include:
- Quick Polls: A single question that resides on the member portal. Select a response and view the real-time results. New questions are posted every few weeks, so check often to cast your vote.
- Standard Surveys: Consist of mostly selection-based questions on a specific topic.
- Discussion Forums: These are a facilitated online chat with specific questions posted for response. Members are able to interact with the facilitator (often a Gartner analyst) as well as other members. Forums are typically open on a particular topic for 3 to 10 days.
- Live Chats: A type of online focus group. Small groups of members are brought together at a specific date and time to discuss a specific topic in detail. Sessions are via chat only, no audio component and last about 60 to 90 minutes.
Can members see the results of research topics they participate in?
Results synopsis and findings information will be available to Gartner Research Circle members on selected research topics. These summaries will be emailed to participants once the resulting data has been aggregated and analyzed. Survey results are also be posted on the Gartner Research Circle portal. Note that the timeline for receiving research summaries can vary depending on the scope of the research and take anywhere from two week to three months to become available. Please contact ResearchCircle@gartner.com for more information on results for a particular research topic. Results will not be available for all research topics. See section on “What are the incentives for participating and how are they delivered?”
What are the incentives for participating, and how are they delivered?
In addition to the opportunity to voice your opinions, incentives may include results’ synopses. Incentives will vary by research topic, and will be confirmed via email. (see “Can members see the results of research topics they participate in?”)
How long will I remain a member of Gartner Research Circle?
We hope that you choose to remain part of Gartner Research Circle as long as your time and interest allows. Members may remove themselves from the panel at any time (see “How can I unsubscribe?”).
How do I update my personal information?
You can log in at any time on Gartner Research Circle’s member page and change your email address and password using the ‘Update User Info’ link at the top right. If you need to update other information, such as Job Title or Organization, then you can do so by clicking on the web form called ‘Update your details with us’ in your Activities list. You can change your details as often as required. If there are other details you need to change but are not available on this web form then please email the support team (firstname.lastname@example.org).
What happens if I forget my password?
Simply click "Forgot Password?" at https://circle.gartner.com/ and follow the instructions on-screen. You will receive an email containing a temporary password. Login at https://circle.gartner.com/ and use the ‘Update User Info’ tab to change the temporary password to something more memorable.
How do I report a technical problem?
Click on ‘Technical Support’ at the bottom of the screen and use the self-help survey to assist with your query. If your query is not covered by the self-help survey, simply email support at email@example.com including a description of the problem you are experiencing.
How can I unsubscribe?
Every email you are sent from Gartner Research Circle will contain a link at the bottom which will allow you to unsubscribe. Once you unsubscribe you will no longer receive emails from Gartner Research Circle.
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