Welcome to Research Circle

Welcome to Research Circle, an exclusive online community where Business leaders participate in polls, short surveys, and discussions on mission critical topics, key initiatives and industry developments with our Research & Advisory analysts and experts across numerous disciplines.

Dedicated communities for the following roles

Click on the relevant tile to see a preview.

IT Leaders

CIO

Customer Service & Support

CFO & Finance Leaders

Tech Provider-CEO

Tech Provider-Product Marketing

Tech Provider-Product Management

Research Circle

Analyst Spotlight

Peter Skyttegaard

Peter Skyttegaard Sr Director Analyst, Gartner Research and Advisory

Peter is a Research Director in Gartner's CIO Research Group. His coverage areas include Strategy Development, Innovation Management, Disruptive Trends, Digital Business Design, and the Office of the CIO.

Published Research:: Use Innovation Metrics to Bring Clarity and Demonstrate Business Value
Quick Links:: On-demand webinar: Use the Gartner COVID-19 Reset Scenario to Accelerate Digital Business; On-demand webinar: The Gartner Framework to Jump Start Innovation

Latest Research

IT Leaders

December 18, 2020

Survey Results: Impact of COVID-19 on Software Investment

How has COVID-19 influenced or changed software investment plans of enterprise leaders.

IT Leaders

December 15, 2020

Survey Results: IT Role Evolution

Our goal was to understand how many of our IT Leader clients actually think of themselves as the roles we assign them, how many are reporting into IT vs reporting into a business unit and what are the major projects they are working on.

IT Leaders

December 04, 2020

Survey Results: US Election Survey

Assess business leaders' level of adoption/awareness of policies related to politics in the workplace during the 2020 U.S. Presidential Election, and compare business leaders’ responses to those of U.S. employees.

IT Leaders

November 16, 2020

Survey Results: Impact of Cloud & Digital Strategies on Use of Software Resellers

Examine the software resellers market, which continues to evolve as software is delivered online.

IT Leaders

October 26, 2020

Survey Results: Business Case

To identify white space in offerings that might be of use for vendors, especially our GPT and GGM clients.

Quickpoll

Does your organization support Employee Resource Groups?

Yes

No

Not sure

Research Circle

Analyst Spotlight

Peter Skyttegaard

Peter Skyttegaard Sr Director Analyst, Gartner Research and Advisory

Peter is a Research Director in Gartner's CIO Research Group. His coverage areas include Strategy Development, Innovation Management, Disruptive Trends, Digital Business Design, and the Office of the CIO.

Published Research:: Use Innovation Metrics to Bring Clarity and Demonstrate Business Value
Quick Links:: On-demand webinar: Use the Gartner COVID-19 Reset Scenario to Accelerate Digital Business; On-demand webinar: The Gartner Framework to Jump Start Innovation

Latest Research

CIO

December 22, 2020

Survey Results: Digital Business Acceleration

This research looks to identify the key patterns for how organizations are accelerating digital business in a time of worldwide disruption caused by COVID-19.

CIO

October 28, 2020

Survey Results: CIO Leadership Competencies

To identify the key leadership competencies in CIOs and how they develop these.

CIO

August 28, 2020

Survey Results: Women in Technology Leadership

Establish what skills are desirable/needed in an effective leader as well as what organizations are or should be doing to best advocate and support women in technology leadership positions.

CIO

August 17, 2020

Survey Results: Office Re-Opening Plans

To evaluate relevance of this years IT Symposium Keynote’s themes with respect to organizations current focus on office re-opening plans.

CIO

July 10, 2020

Survey Results: How Financial Services CIOs Are Reprioritizing Their 2020 Plans.

Understand how the COVID-19 pandemic is changing business and IT priorities of financial services CIOs and IT leaders as of April-June 2020.

Quickpoll

Does your organization support Employee Resource Groups?

Yes

No

Not sure

Research Circle

Analyst Spotlight

Peter Skyttegaard

Peter Skyttegaard Sr Director Analyst, Gartner Research and Advisory

Peter is a Research Director in Gartner's CIO Research Group. His coverage areas include Strategy Development, Innovation Management, Disruptive Trends, Digital Business Design, and the Office of the CIO.

Published Research:: Use Innovation Metrics to Bring Clarity and Demonstrate Business Value
Quick Links:: On-demand webinar: Use the Gartner COVID-19 Reset Scenario to Accelerate Digital Business; On-demand webinar: The Gartner Framework to Jump Start Innovation

Latest Research

Customer Service & Support

January 06, 2021

Survey Results: Self Service Poll

Assess organizations’ strategies and actions to reduce live volume; determine if any changes to strategies as a result of COVID-19.

Customer Service & Support

December 10, 2020

Survey Results: Voice of Customer Maturity

Trends and opportunities for improving VoC programs.

Customer Service & Support

November 06, 2020

Survey Results: Work-From-Home Programs within Customer Service and Support

Re-assessing the impact of the pandemic, specifically how well organizations are managing through increased worked from home.

Customer Service & Support

September 23, 2020

Poll Results: Priority Investments

Here are the results of our recent poll.

Customer Service & Support

September 08, 2020

Survey Results: Post-Transactional Surveys

Assess the current state of customer service post-transactional surveys; develop metrics for client benchmarking

Quickpoll

Does your organization support Employee Resource Groups?

Yes

No

Not sure

Research Circle

Analyst Spotlight

Peter Skyttegaard

Peter Skyttegaard Sr Director Analyst, Gartner Research and Advisory

Peter is a Research Director in Gartner's CIO Research Group. His coverage areas include Strategy Development, Innovation Management, Disruptive Trends, Digital Business Design, and the Office of the CIO.

Published Research:: Use Innovation Metrics to Bring Clarity and Demonstrate Business Value
Quick Links:: On-demand webinar: Use the Gartner COVID-19 Reset Scenario to Accelerate Digital Business; On-demand webinar: The Gartner Framework to Jump Start Innovation

Latest Research

CFO & Finance Leaders

January 06, 2021

Survey Results: Cost Optimization

To identify the efforts budget owners take to optimize and manage the cost structure for their enterprise.

CFO & Finance Leaders

November 23, 2020

Survey Results: Future of Finance

Understanding the CFO and senior finance leader views on the future state of the finance organization by 2025.

CFO & Finance Leaders

October 13, 2020

Survey Results: CFO Growth Investment Governance

A look at emerging themes in investment and operating expense management.

CFO & Finance Leaders

September 14, 2020

Results Summary: Corporate Real Estate Footprint

The first monthly poll focuses on how Finance leaders are making trade-offs related to their Corporate Real Estate planning during the COVID-19 recovery. Findings from this research will help you model out and plan for 2021.

CFO & Finance Leaders

July 31, 2020

COVID-19 Finance Quick Poll Results

Read Gartner's COVID-19 Finance quick poll benchmarking results.

Quickpoll

Does your organization support Employee Resource Groups?

Yes

No

Not sure

Research Circle

Analyst Spotlight

Brian Doherty
Sr Director Analyst, Gartner Product Manager Lead

Mr. Doherty's research deals with product management across various technology domains, with a special focus on agile principles and practices, building physical devices, video applications, and unified communications (UC).

Published Research: During This Crisis Help Improve Product Success by Focusing on a More Empowered and Motivated Team Culture; Democratize Access to VoC Data and Insights to Enable Customer-Centric Behaviors

Latest Research

Tech CEO

December 16, 2020

Survey Results: Strategic Planning 2021

To understand Tech leaders’ expectations and strategic plans heading into 2021.

Tech CEO

November 23, 2020

Results Summary: Tech CEO Poll

The results of our recent Tech CEO Budget Poll

Tech CEO

October 08, 2020

Survey Results: Ecosystems

Explore how Tech CEOs are participating in and gaining value out of ecosystems.

Tech CEO

June 30, 2020

Survey Results: Redirect to New Realities

Explore how Tech CEO’s are beginning to turn back to normal—and making both short and long-term

Tech CEO

April 23, 2020

Survey Results: Recession COVID-19

Explore how the spread of COVID-19 has changed Tech CEO’s posture toward economic downturn preparations and predictions for how their businesses will be affected.

Quickpoll

What is your organization’s approach to trade shows and events for the remainder of 2020? Select all that apply.

Refraining from hosting and attending in-person events

Attending in-person events as necessary

Replacing all in-person events we host with virtual events

Hosting a combination of virtual and in-person events

None of the above

Not sure yet

Research Circle

Analyst Spotlight

Brian Doherty
Sr Director Analyst, Gartner Product Manager Lead

Mr. Doherty's research deals with product management across various technology domains, with a special focus on agile principles and practices, building physical devices, video applications, and unified communications (UC).

Published Research: During This Crisis Help Improve Product Success by Focusing on a More Empowered and Motivated Team Culture; Democratize Access to VoC Data and Insights to Enable Customer-Centric Behaviors

Latest Research

Tech CEO

October 27, 2020

Welcome to Gartner’s Research Circle for Product Managers and Product Marketers

A year ago, we at Gartner launched Research Circle specifically for Tech CEOs, to give leaders of

Tech CEO

October 27, 2020

4 Steps for Technology Marketers to Embrace Agile

Today’s dynamic marketing organization shoulders a broader, more complex set of performance expectations. Product marketers must build a diverse, adaptable range of team capabilities to meet expanding responsibilities and be responsive to keep their brands competitive amid rapid marketplace shifts.

Tech CEO

October 27, 2020

Developing Content That Drives Conversion Throughout the Buying Journey

A successful demand generation program requires robust content that aligns to buyer profiles and the entire buying journey. Product marketers must utilize the content types most likely to drive top-of-funnel conversion, while also improving conversion rates in the later stages of the buying cycle.

Quickpoll

What is your organization’s approach to trade shows and events for the remainder of 2020? Select all that apply.

Refraining from hosting and attending in-person events

Attending in-person events as necessary

Replacing all in-person events we host with virtual events

Hosting a combination of virtual and in-person events

None of the above

Not sure yet

Research Circle

Analyst Spotlight

Brian Doherty
Sr Director Analyst, Gartner Product Manager Lead

Mr. Doherty's research deals with product management across various technology domains, with a special focus on agile principles and practices, building physical devices, video applications, and unified communications (UC).

Published Research: During This Crisis Help Improve Product Success by Focusing on a More Empowered and Motivated Team Culture; Democratize Access to VoC Data and Insights to Enable Customer-Centric Behaviors

Latest Research

Tech CEO

October 27, 2020

3 Steps to Improve Your Product Management Team Maturity

Product management team maturity has long been guided by urgent needs presented by the surrounding business. To optimize the role of a team focused on customer needs and drive increased business value, product managers must increase their discipline in fulfilling strategic needs of the organization.

Tech CEO

October 27, 2020

Highlights from Gartner’s 2nd Annual Product Management Survey, 2020

This survey explored the needs, challenges and key initiatives of people in product management roles. It aimed at learning more about where product management tends to be placed in the organization, what core functions are most often part of product management’s remit, how product management leaders tend to distribute their time, and what product managers’ attitudes are toward risk and disruption. Product managers should leverage the results to better align themselves and their teams to industry best practices.

Quickpoll

What is your organization’s approach to trade shows and events for the remainder of 2020? Select all that apply.

Refraining from hosting and attending in-person events

Attending in-person events as necessary

Replacing all in-person events we host with virtual events

Hosting a combination of virtual and in-person events

None of the above

Not sure yet